Privacy Policy

Last updated: June 2026

This Privacy Policy describes how LMH Services (“LMH Services,” “we,” “us,” or “our”), located at 113 Center St, Deer Park, TX 77536, collects, uses, and protects information you provide when you visit our website, submit a contact or estimate form, or book a service appointment. By using this website, you agree to the practices described below.

Information We Collect

We collect information in the following ways:

Contact & Estimate Forms

When you submit a contact, request-a-quote, or scheduling form on our website, we collect the information you voluntarily provide, which may include your name, email address, phone number, and service address.

Online Booking via Housecall Pro

We use Housecall Pro to manage service appointments. When you book or schedule online, Housecall Pro may collect your name, contact details, service address, and information about the work requested. That data is stored within Housecall Pro’s platform and is subject to their privacy policy in addition to ours.

Cookies & Analytics

Our website uses cookies and similar tracking technologies to understand how visitors interact with our pages. This may include pages visited, time spent on the site, referring URLs, browser type, and device information. We use this data in aggregate to improve site performance — we do not use it to personally identify you without your consent.

Call Tracking

We may use call-tracking numbers on our website and in advertising campaigns to measure which marketing sources generate phone calls. When you call one of these numbers, the call may be recorded or logged. You will be notified if a call is being recorded.

How We Use Your Information

We use the information we collect to:

• Respond to your service requests, questions, and estimate inquiries
• Schedule and dispatch technicians for HVAC and electrical services
• Process financing applications through our lending partners
• Send appointment confirmations, reminders, and follow-up communications
• Improve our website, services, and customer experience
• Comply with applicable laws and regulations

We will not use your contact information to send unsolicited commercial messages unrelated to the services you requested.

How We Share Your Information

We do not sell your personal information to third parties — ever.

We may share your information in limited circumstances:

Service Providers

We share data with trusted vendors who help us operate our business, including Housecall Pro (field-service management), Google (analytics and advertising), and Elfsight (customer review widgets). These providers are contractually required to protect your data and may not use it for their own marketing purposes.

Financing Partners

If you apply for financing through our website, your application information is submitted to third-party lenders such as Wisetack. By submitting a financing application, you authorize the transmission of that data to those lenders for the purpose of processing your application. Their use of your information is governed by their own privacy policies.

Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, safety, or property of LMH Services, our customers, or the public.

Cookies & Analytics

Cookies are small text files stored on your device when you visit a website. We use first-party and third-party cookies for the following purposes:

• Essential cookies — required for the site to function (e.g., session state)
• Analytics cookies — help us understand site traffic and usage patterns (Google Analytics)
• Advertising cookies — allow us to measure the effectiveness of paid search and display campaigns (Google Ads)

Most browsers allow you to block or delete cookies through their settings. Note that disabling cookies may affect certain features of this website.

Third-Party Services

Our website integrates with the following third-party platforms, each of which has its own privacy policy:

• Housecall Pro — online booking and field service management (housecallpro.com/privacy)
• Wisetack — buy-now, pay-later financing (wisetack.com/privacy-policy)
• Google Analytics & Google Ads — site analytics and advertising (policies.google.com/privacy)
• Elfsight — customer review display widget (elfsight.com/privacy-policy)

We are not responsible for the privacy practices of these third parties. We encourage you to review their policies before submitting personal data through their platforms.

Data Security

We implement reasonable technical and organizational measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. Our website is served over HTTPS (TLS encryption) and access to customer data in our service-management system is restricted to authorized personnel.

No method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Your Choices & Rights

You have the following rights regarding your personal information:

• Access & correction — You may request a copy of the personal information we hold about you and ask us to correct any inaccuracies.
• Deletion — You may request that we delete your personal information. We will honor such requests to the extent permitted by law and our legitimate business needs (e.g., we may need to retain records for tax or warranty purposes).
• Opt-out of marketing — If you have received promotional communications from us, you may opt out at any time by replying “STOP” to a text message, clicking “unsubscribe” in an email, or contacting us directly.
• Do Not Track — Our website does not currently respond to Do Not Track browser signals.

To exercise any of these rights, please contact us using the information below.

Children’s Privacy

Our website and services are directed to adults and are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this page periodically. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, would like to exercise your data rights, or need to report a privacy concern, please reach out:

LMH Services
113 Center St, Deer Park, TX 77536
Phone: 832-800-4564

Or use our online contact form and we will respond within one business day.